Competition and Innovation in Postal Services by Michael A. Crew, Paul R. Kleindorfer PDF

By Michael A. Crew, Paul R. Kleindorfer

ISBN-10: 144195127X

ISBN-13: 9781441951274

ISBN-10: 1475748183

ISBN-13: 9781475748185

Any Chainnan of the British publish workplace dwells within the shadow of Rowland Hill, and, if he have been a decent guy, he most likely at times, whereas making a song the praises of Rowland Hill, as is his due, thinks a silent considered sympathy for his predecessor Colonel Maberly, the pinnacle of the submit place of work, the Champion of verified orthodoxy, the chief of the pros, who needed to suffer the impossible to resist strength of Hill's arguments mixed along with his talents as a pamphleteer, agitator, and political propagandist. My favourite passage of the e-book Royal Mail by way of Martin Daunton (1985) indicates how a lot the put up place of work of the day wanted a Rowland Hill to problem Colonel Maberly and all that he stood for. I quote from a passage describing how the Colonel, while he arrived at approximately 11:00 a.m. and whereas having fun with his breakfast, listened to his inner most secretary examining the morning's correspondence. Daunton files: The Colonel, nonetheless part engaged together with his inner most correspondence, might listen sufficient to make him sustain a rumring statement of disparaging grunts, "Pooh! stuff! upon my soul!" etc.

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It requires no special knowledge of nineteenth century economics to recognize this as a political solution rather than the economic one that Rowland Hill would have advocated. It seems highly likely that a 20 kilogram bag of letters costs a little more to transport by ship than a 10 kilogram bag; in any case, the sea voyage for a bag of letters was certainly not 13 times as costly as for a similar bag of newspapers. Today, UPU transit charges, and air conveyance dues, still vary according to weight and distance, even though the costs of transport tend to vary more by volume and number of piecesY Moreover, unlike the UPU of 1874, the modem UPU convention makes no allowance for variations in cost around the world.

It is a fact that top postal executives have long tended to give preference to the means provided by regulations in order to solve the management or operational problems facing their administrations. For this purpose, the Post has at its disposal an arsenal of legal texts .... However, it is being realized ever more clearly that too many regulations can retard progress and restrict initiative and the ability to adapt to new situations. 21 Rowland Hill would have applauded these insights. And I sense that more and more postal officials, especially younger ones, are beginning to suspect the appropriateness of competition at the international level (leaving the national level to one side).

Recent events in the international postal world, however, suggest the growing acceptability of such an approach in two key areas. First, the 1989 UPU congress made a U-turn and agreed to a two tier tenninal dues system. Second, about 20 major post offices have decided to coordinate postal policy more closely under the umbrella of a Dutch company called Unipost. 8 As we shall see, this is not the only instance in which competition has forced the international postal system to rediscover Hill's principles.

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Competition and Innovation in Postal Services by Michael A. Crew, Paul R. Kleindorfer


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