By Craig E. Runde, Tim A. Flanagan
A functional source, this ebook combines counsel, checklists, workouts, and tales to stipulate concrete methods that increase the way in which leaders, managers, and a person inside of a firm responds to clash. starting with a sequence of questions and self-diagnostics, the authors allow you to: keep emotional stability within the face of clash; enforce positive communications thoughts; support others take care of conflicts which are inflicting association difficulties; identify norms for dealing with clash; use particular ways for addressing clash extra effectively.
"A must-have guidebook for the recent age of world enterprise. This booklet indicates each chief tips on how to flip emotions of worry into emotions of safeguard, suspicion into belief, and competitiveness into collaboration."
--Jim Kouzes, coauthor of the best-selling publication The management problem and Dean's govt Professor of management, Leavey institution of commercial, Santa Clara University
"Craig Runde and Tim Flanagan use their titanic adventure to provide us constructing Your clash Competence. stream past destructive office clash to optimistic and optimistic results with the easy instruments and proposals during this must-read box guide!"
--Marshall Goldsmith, best-selling writer of What bought You the following Won't Get You There, Succession: Are You Ready?, and the approaching MOJO
"I've learn the authors' first books, changing into a clash efficient chief and development clash efficient groups. Their most recent ebook pulls all of it jointly by means of offering versions, examples, and thought-provoking perception. it is going to be required analyzing for my senior administration team."
--Deborah Jallad, president/chairman, authorised Surety and Casualty corporation, Inc.
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Extra info for Developing Your Conflict Competence: A Hands-On Guide for Leaders, Managers, Facilitators, and Teams
Phil Jackson, coach of the Chicago Bulls, six-time world champion basketball team28 39 40 THE LEADERSHIP GENIUS OF GEORGE W . BUSH west (brace yourself, especially if you didn’t own any of its stock) was in excess of 21,000 percent! Herb Kelleher will tell you that a large part of the company’s success is due to the dynamic tension between him—a visionary thinker—and his right-hand person, the company’s president, Colleen Barrett, who is task-oriented. On a popular assessment instrument (the Myers-Briggs Type Indicator), the two of them scored as far apart as is humanly possible.
My vision could be lofty[,] I reminded myself, but it couldn’t be a pipe dream. I had to take into account not only what I wanted to achieve, but how I was going to get there. Phil Jackson, coach of the Chicago Bulls, six-time world champion basketball team28 39 40 THE LEADERSHIP GENIUS OF GEORGE W . BUSH west (brace yourself, especially if you didn’t own any of its stock) was in excess of 21,000 percent! Herb Kelleher will tell you that a large part of the company’s success is due to the dynamic tension between him—a visionary thinker—and his right-hand person, the company’s president, Colleen Barrett, who is task-oriented.
90. 91. 92. 93. 94. 95. 96. 97. 98. 99. 100. 1 with your values. One of Bush’s values, family, is used as an example. When you’ve pared the list down to five or six core values, then turn to this question: What values do I believe will make my work group What Do You Stand For? 1 Personal Values Beliefs Values Behaviors 1. Family is the basis of a healthy life. Value family members and time spent with them Meals together, weekends and vacations together, and the like 2. 3. 4. 5. a high-performing team?
Developing Your Conflict Competence: A Hands-On Guide for Leaders, Managers, Facilitators, and Teams by Craig E. Runde, Tim A. Flanagan